Your Tennis Club

Privacy Policy

This policy describes how we process your personal data when you use rezervace.yourtennisclub.cz, in accordance with Regulation (EU) 2016/679 (GDPR), in particular the information duties under Article 13. Effective from 14 July 2026. The Czech version is authoritative.

1. Data controller

The controller of your personal data is:

  • TSM SOKOL VYSOČANY, z.s. (registered association)
  • Company ID (IČO): 02278120
  • Registered office: Novoškolská 696/2, Vysočany, 190 00 Prague 9, Czech Republic
  • Registered in the register of associations kept by the Municipal Court in Prague, file no. L 26305
  • E-mail: rezervace@yourtennisclub.cz

Contact for personal data matters: rezervace@yourtennisclub.cz.

2. What data we process and why

We process data only to the extent necessary to run the booking system:

  • Account and bookings — first name, surname, e-mail, optionally phone, booking history. Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
  • Payments — payment status, amount and payment reference from the gateway. You enter card details directly with GoPay; we have no access to them. Legal basis: performance of a contract.
  • Transactional e-mails — booking confirmations, verification codes, payment information. Legal basis: performance of a contract.
  • Accounting and tax records — compliance with legal obligations (Art. 6(1)(c) GDPR).
  • Operational and security records — technical logs including IP address. Legal basis: legitimate interest in securing and properly operating the service (Art. 6(1)(f) GDPR).

Providing the data marked as required at registration is necessary to conclude the contract; without it a booking cannot be made.

3. Recipients and processors

We share data only with the following recipients:

  • GOPAY s.r.o., company ID 26046768, Planá 67, 370 01 Planá, Czech Republic — payment processing.
  • Railway Corporation — application and database hosting (servers in the EU).
  • Resend, Inc. — sending transactional e-mails.

Any transfer of data outside the EU/EEA (e.g. by the e-mail service provider) takes place solely on the basis of appropriate safeguards under Art. 46 GDPR, in particular standard contractual clauses.

4. Retention periods

  • Account data — for as long as the account exists; after its deletion we erase or anonymise the data without undue delay.
  • Bookings and payments — for the duration of the contract and thereafter as necessary to protect legal claims.
  • Accounting records — 5 years; tax records — 10 years (Czech Accounting Act, VAT Act).
  • Operational logs — as a rule 30 days.

5. Your rights

You have the right to access your data, to rectification, erasure, restriction of processing, data portability, and the right to object to processing based on legitimate interest. To exercise your rights, e-mail rezervace@yourtennisclub.cz.

You also have the right to lodge a complaint with the supervisory authority: Úřad pro ochranu osobních údajů (Czech Office for Personal Data Protection), Pplk. Sochora 27, 170 00 Prague 7, web: uoou.gov.cz.

6. Cookies

The website uses only technically necessary storage: a login cookie to keep you signed in and your language preference stored in the browser. We use no third-party analytics, advertising or tracking cookies; the website therefore shows no cookie banner.